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  • General Discussion

    • 6 Financial Pitfalls That Are Affecting Your Busin…
      Every entrepreneur’s primary goal is to make a healthy business profit. But as most entrepreneurs know, there are a plethora of roadblocks that can keep them from financial success.  From money management to high-interest loans, it’s quite easy to stray from the path of profitability if you’re not on high alert. In this blog post, we’re sharing six common financial pitfalls so you can avoid them to increase your income repeatedly.   Inadequate cash flow management (H2)  One o
    • Shop Owners: You are Only as Good as the People Yo…
      When I look back at my 41 years as an auto shop owner, there is a direct link between my best and most profitable years to the quality of my employees. Contrary to that, the years I struggled in business was directly related to having the wrong team, more specifically, a bad apple or a few bad apples.  If you want to truly achieve great things in business, you need to have great people around you. Take a hard look at the people you employ now. Would you hire them again?   Think about t
    • Hello everyone
      Hello guys I’m Jade Trost 56 years. New  on this forum 
  • Automotive Repair Shop Management

    • Do You Use Your Calendar to Bump Us Sales?
      I had a recent discussion with a coaching client, who was complaining that sales are off. But, when we looked at his car counts, it was steady with no decrease. In fact, car counts were slightly higher than normal for last month.  Another thing we noticed was that his calendar was booked out about a week and a half out. Reviewing the calendar revealed that many of the customers had previous recommendations and deferred work that was not addressed at the time of the current appointment. 
    • Don't Oversell Your Customers
      Trying to oversell your customers almost always generates uncomfortable feelings in your customers and possibly bad reviews.  Here's a good example.  Listen to the first 30 seconds of this video... https://youtu.be/jBpMe36GoW0?t=173
    • An Uncomfortable Question, But I Have to Ask it...…
      A shop owner friend of mine recently interviewed a technician he was looking to hire. At the end of the interview, the tech turned to my friend and said, “If I get hired, I would like half cash off the books, and half by check.” My friend replied, "That’s not happening.” I hope to not sound naïve, but does this still happen?  Please, I have been around for many decades, and years back this was common. But I hope that we have progressed as a profession through the years.   Tell me I am


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