October is the month of spooks, scares, and, unfortunately, scams.  While we're all familiar with haunted houses and slasher movies, there's another kind of horror story that can leave you feeling spooked as an auto repair business owner: financial scams.  And one particularly vulnerable area for these scams is charitable giving.   The Rise of Charity Scams With the evolution of technology, cybercrime is on the rise - and it’s targeting charities. Hackers are using phish

I attended my first ever industry management conference.  What a great experience.   If you've never gone, I would encourage you to add it to your do-now bucket list.  There was a lot of open and detailed sharing.   For example, in a work session talking about bay efficiency analysis, they used real numbers from the audience.    Monthly Overhead, Gross Profit Percentage, desired bottom line profit.   It showed multiple paths to success that were immediately relatable.  None of the presentat

Summer is coming to an end, and fall is on the horizon. Now is the time for many business owners to start prepping for their annual year-end review process. Typically, this involves reflecting on the company’s performance, identifying areas for improvement, and setting goals for the future. However, the most successful year-end reviews aren’t done in isolation by management alone—they involve the entire team.   This year-end review process should involve employees to not only foster a

Super-valuable information most shops don't even think about... 11:34 How To Create A 1-Liner For Your Business

The Most Badass Way to Get More New Customers for your repair shop Without Wasting a Dime on Advertising This is The Most Badass Way to Get More New Customers for your repair shop Without Wasting a Dime on Advertising…even if your last promo, postcard orf digital ad was nothing more than a Big Waste of Money! I’m hosting a brand new LIVE Training Sunday, September 29th at 7:00pm Eastern. It’s totally free and you’re welcome to join! I’ll show you things nobody else will! I promise 

My techs prefer clean up pads over kitty litter. Those of you that use pads, which ones, how much, where do you get them etc? Thanks.