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  • Similar Forum Topics

    • Shop Warranty policy

      Hi all, I was wondering where do you typically display your shop warranty policies? Sign posted in office, at the bottom of the invoice, bottom of signed work order, on your website?   What do you recommend?   Thanks,   Nick 

      By CAautogroup, in General Automotive Discussion

        
      • 8 replies
      • 738 views
    • GM Dealer Parts Warranty??? What Would You Do???

      Is there a way to get GM to pay labor warranty? I have a customer's 2005 Chevrolet SSR 6.0L Automatic. Oil pan threads were stripped and we got a new oil pan from local Chevrolet dealer (very pricey) and labor intensive. When I got the oil pan new in the box, it had metal shavings from the casting marks to which we cleaned out and it was fine. We installed the oil pan and after putting some mileage on it, we noticed oil on the ground. After lifting it up we discovered that the oil pan has factory casting marks and oil was literally seeping through the bottom of the pan through the casting mark. The tech is not happy, I am not happy and I'm about to call the customer to tell them the news so they won't be happy paying for more rental car time. I called the parts department from the dealer that I purchased from and told them what happened and they can exchange the pan but they don't pay labor. Very frustrating cause of the labor involved and the customer who had a rental car for about a week now and already turned it in today thinking she was getting her car? Is there a way to get labor reimbursement? I already tried the GM 800 number and filed a complaint and they said it would be about 2 business days or whatever before I get a call back from a rep. Does anybody know how to find a local GM rep to come see their crappy product? Joseph

      By [email protected], in Automotive Products & Services

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    • Auto shop owner new forum topics

      Just got my e-mail on the latest forum topics. Out of 20 topics 7 are marketing ads from the same person. Also under popular forum topics of 5, 3 are ads also by same person of which no discussion took place. So how are these popular. I get a ton of advertising e-mail. Just didn't expect this from ASO. I do look into some ASO sponsor ads. But this is not necessary.

      By slowtech, in Member Feedback

      • 14 replies
      • 541 views
    • Article: Restoration for the Mechanic - modern repairs, old mechanic

      Restoration for the Mechanic Electrical issues on today’s cars have certainly taken  center stage.  Mechanical issues are still there too, but  it’s not uncommon to have a mechanical problem be  diagnosed, monitored, or calibrated by some electronic  means.  You just can’t get away from the electrical  if you’re in the automotive repair business these days.   It’s taken over just about every facet of the automobile.         Today’s mechanics have become something entirely  different from the stereotypical mechanic from just a  few decades ago.  It’s not that long ago when the  electrical section of the repair manuals were just a  chapter or two, today… its volumes and volumes of  schematics and diagnostic procedures.  I’m old enough  to remember when points and condensers were still  the norm, and I’ve watched the industry go from  electronic ignition to today’s electronic jungle of wires  and processors. We’ve definitely come a long way with  the technology.   Even though I work on all these newfangled electrical wizardry systems on the modern car, deep down I’m still the kid who got a kick out of tearing down an old junker and putting it back together.  Now, I’m surrounded by modules, proximity keys, and sensors.  Occasionally it’s kind of nice just to step away from the computer and just turn a wrench or two. I look forward to those simpler kinds of jobs, the ones that need a craftsman’s touch and not a box of transistors and capacitors to figure out what to do.  Back to a time when a driver was more mechanical involved in the process of operating the vehicle.   Heating vents with levers and cables, or a hand choke that needed just the right touch to get it started.  No electronics, no service light, just the essentials.  (For you younger techs, I’m referring to the days when you actually had to unlock a door with a key.)     I still marvel at the ingenuity and engineering of those times. I guess it’s one of the reasons why I like going to old car and steam engine shows so much.  It’s all about the mechanics for me.  Electronics are great, but to see the early mechanical devices that were commonplace a century ago still amazes me.  How they figured it out, and how they made it work is shear brilliance.  (If you ever get a chance to study some of those early mechanical systems, you might be surprised how things were accomplished prior to the computer age. It’s quite fascinating… well at least to me it is.)      It’s great to be able to step back once in a while and just be a mechanic.  Back when things were rebuilt and not just replaced with new. There’s a certain satisfaction in taking a broken mechanical device and making it functional again.  It’s those jobs that after you’ve wrestled the components into place, and everything is finished you realize that you’re covered in grease, but for some reason you’ve got this big smile on your face. It’s the look of accomplishment, a smile of pride in a job well done.  And while you’re cleaning up the tools, you look over at the finished project still smiling, knowing you’re done and can move onto the next project.  It just doesn’t compare to finishing up on a modern car when the last thing to do is watch that blue line steadily move across the computer screen, waiting for it to say “Task completed”.   Not that I’m putting down the modern car, no far from it.  It’s just nice to take a break once in a while from the technical mumbo-jumbo and just be a mechanic for a change.  Even though it’s pretty awesome to solve a difficult electrical issue, it’s hard to beat a good old fashion mechanical repair.  For me, when a restoration project shows up at the shop I get a chance to turn off the laptop and open the toolbox.   These restoration jobs are just as much for the customer as they are for me.  It’s a restoration of some of my old almost forgotten mechanical abilities. (Yea, I still got it…)     We put a lot of trust in the modern electronics, something the engineers and designers of those automobiles from a few decades ago never even though of.  Their own ingenuity and craftsmanship kept them going.  Components were built to be repaired not replaced.  I think it’s safe to say that a car from 50 years ago is more likely to start and run in another 50 years but I seriously doubt a car from today would have the same luck. There again, it might be something a technician/mechanic of that era might figure out how to do by then.  Me I’ll still stick with being a mechanic/technician … I still like the physical repair aspect of the job.     The future of electronics in today’s cars is constantly changing; sometimes we notice the changes while other times you can’t physically see them.  Sometimes all it takes is a little R&R on an old jalopy just to make me remember how far we’ve come.  In the meantime, the latest restoration job is done so it’s time to go for a test drive.    I’ll get back to the laptop and the modern car world just as soon as I get all the tools cleaned up… it might take a bit though … I’m still admiring the restoration job and I’ve got some more smilin’ to do.  
      View full article

      By Gonzo, in AutoShopOwner Articles

      • 2 replies
      • 89 views
    • It's like Auto Shop Owner's 911 Help! - By Invitation ONLY

      This video is by invitation only!    Hope this helps!
      Matthew Lee
      "The Car Count Fixer"
      Grow your Car Count, Income and Profits at Car Count Hackers on YouTube!

      By JustTheBest, in Marketing, Advertising, & Promoting

        
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