Quantcast
Jump to content


We all need Techs, & It's up to us to solve the problem!


Recommended Posts

Let's face it, we all know you can't find techs, and it's time that we do something about it.  We all need to implement an apprentice program at our shops and hire entry level techs. And we need to start tomorrow.  

I know many of you are saying that you don't need a tech right now. Well, trust me. You will.  And I don't want to hear you can't afford to do this either. 

No one is going to help us, and the best techs have jobs. 

If everyone in the industry commits to hiring an apprentice, we will solve the this shortage in a few years.

There are many apprenticeship programs available, like the NAPA program, and more. 

Oh....worried that you train someone and they leave. Let me ask you, How Did You Start Out? 

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Similar Topics

    • By carmcapriotto
      Advancing the Aftermarket. Of late there has been a lot of dialogue around my circles about being paid for the value you give and bring to your customer. I recently saw a survey of shops whose sales averaged $750,000 yet their net operating profit was only 2%. That is only a $15,000 average net operating income before tax. This troubling stat begs the question: How do you continue to invest in the business and even provide a living wage for you and your team at that level of profit? 98.9% of shop owners that I asked about raising their labor rate told me that they were the one who was most affected by the change. (their hesitancy and the pressure is all unjust)
      Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser, and many more. Mobile Listening APP’s HERE Find every podcast episode HERE. Every episode is segmented by Series HERE. Key Word Search HERE. Be socially involved and in touch with the show: Facebook   Twitter   Linked In   Email Join the Ecosystem – Subscribe to the INSIDER NEWSLETTER HERE. Buy me a coffee  
      Click to go to the Podcast on Remarkable Results Radio
    • By Joe Marconi
      There is a lot of talk these days about the Electric Cars, and no doubt they will become more and more accepted during the next few years.
      All car makers are investing big bucks into EV's and battery technology.  While we are a ways away from EVs becoming mainstream, what are your plans to prepare for this? How do think the EV will change our business model? 
      Thoughts? 
      /
    • By carmcapriotto
      The future of the aftermarket depends on having an apprentice program at every shop in North America. The more you know and hear apprentice stories, the closer you are to start you own.
      Link HERE to all apprentice episodes.
      The Panel: Garrett Geisler, Shop Foreman, Dynamic Automotive, MD Ricky Shontere, Apprentice Graduate, Technician, Dynamic Automotive, MD Dwayne Myers is a partner in Dynamic Automotive in the greater Maryland area. Dwayne invests time in the industry with the Auto Care Association and serves on the education committee with CCPN (Car Care Professional Network). Dwayne was recently honored as one of only 17 outstanding individuals that qualified for the prestigious 2017 World Class Technician Award presented by The Auto Care Association and ASE. He is very passionate about hiring and sustaining a strong and engaged team. Listen to Dwayne’s previous episodes HERE. Key Talking Points Create the environment you desire- businesses don’t run themselves, people (leaders) run businesses. You don’t always get what you want, but you always get what you choose. Are you choosing to be in the weeds of business every day or do you want your business to run without you? Determine what you value and your culture will follow. Transitions in the business- be an owner, you hired employees to do a job so let them. Train them well so they can leave, but treat them so well that they don’t want to. Don’t micromanage. What I’ve learned- learn from everyone no matter what their status or level is. Everyone learns based on their experience, knowledge, and skill. Allow people to grow, owners are often the biggest obstacle. Think about the vision, cast the vision, and let your employees make the vision. lifted burdens- watch people grow from where they are to where they want to be.  Don’t create more work for you as an owner, grow employees. Employees who lead- should be taught the responsibility they have of leadership no matter their position. They will continue to grow. Your business is only as strong as the weakest employee. They need to reflect your values.  Your responsibility as an owner- coachability, valuing people, mentors, communicating vision Leadershift- based on the 15 laws of growth written by John Maxwell. 15-week course for employees of businesses. Grow employees in their current roles. Owners choose who their leaders will be based on current behavior. Leadership is learned, everyone has the ability. Thanks to Garrett Geisler, Ricky Shontere, and Dwayne Myers for their contribution to the aftermarket’s premier podcast. Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library HERE. Leaders are readers. Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser, and many more. Mobile Listening APP's HERE Find every podcast episode HERE. Every episode is segmented by Series HERE. Key Word Search HERE. Be socially involved and in touch with the show: Facebook   Twitter  LinkedIn   Instagram  Youtube   Email   Join the Ecosystem - Subscribe to the INSIDER NEWSLETTER HERE. Buy me a coffee NAPA Autotech Training helps your technicians keep their skills sharp and their NAPA Know How up to date. It’s the highest quality technical training that covers almost every vehicle system and every make and model. NAPA Autotech is presented by experienced instructors who are ASE master certified technicians. Even after a class is over, techs can access course information online with ClassPass. So when questions come up later they can get the answers. AutoCare Center owners who have taken advantage of Autotech Training say that well-trained technicians are helping to increase their shop’s repair capability and raise bay productivity. That results in fewer comebacks, more satisfied shop customers, and reduced technician turnover. Learn more about NAPA AutoCare and the benefits of being part of the NAPA family by visiting www.NAPAAutoCare.com.Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      Advancing the Aftermarket. We have amazingly smart people in our industry. If anyone would ever say that the independent automotive aftermarket is made up of car fix hobbyists who just want to fix cars, partially true but you and I know better we are working hard to run great businesses, employ top people and keep the transportation needs of our customers safe and reliable. Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser, and many more. Mobile Listening APP’s HERE Find every podcast episode HERE. Every episode is segmented by Series HERE. Key Word Search HERE. Be socially involved and in touch with the show: Facebook   Twitter   Linked In   Email Join the Ecosystem – Subscribe to the INSIDER NEWSLETTER HERE. Buy me a coffee   Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      Dave Giles has been involved with the automotive, truck and transport and collision industries for over 30 years. He currently holds a Red Seal AST certification in Canada and is also certified HRAI instructor for the delivery and certification for controlled substances in several provinces as week as several other certifications and certificates in each trade involving advance vehicle technology and systems. He is often a guest speaker at several automotive conferences that involve battery electric vehicles and advance vehicle systems such as ADAS and automatous vehicles. His passion is to continue to learn and help find solutions for exciting and sustainable transportation for the future. Dave started ALL EV Canada In 2019 with his partner Jeff Farwell. Their goal was to put affordable electric vehicles on Atlantic Canada roadways. During that time they acquired Pure EV another dealer in PEI. From there they built an incredible growing business with sales and service on electric vehicles. Just recently in July 2021, Steele Auto Group bought out ALL EV adding two more dealers to the 55 family of dealers they already own. In less than a month they have opened 3 more dealer locations for ALL EV by Steele. This was all done during the pandemic of Covid-19. Key Talking Points
      Hedgehog concept- good at one thing and excel at it.  Made the transition to only EV’s and hybrids- also sell EV’s at auction and take in EV’s on trade. 2 locations and 2 dealer lots. Inventory of over 60 EV’s and about 15 Teslas are at 1 location. 6 bays shop for all EV repairs. Customers can shop for vehicles online.  Tesla- service and repair vehicles, purchase parts (VIN number is recorded and the customer will also get a copy of the invoice that part has been purchased for the vehicle, the customer is aware the parts have a markup. Parts are made by others, the aftermarket will get smarter on bringing parts to market. Cross-referencing will slowly start to show Tesla availability), restricted on scan tools access for diagnostics. Not as difficult as people think.  EV educators, not salespeople- more education involved with EV’s with charging, range (buy as much as you can afford), how they work in winter/summer Charging- 98% EV owners have their own homes to charge. Nova Scotia power program- install charger and $250 for next two years credit on account, allows control of charge rates during the night instead of overloading the grid. Fast chargers: 350-400 chargers in NS. One Tesla supercharger with 8 stations. Level 1- outlet charger, slower charge. Level 2 charger around $1000, Level 3- DCFC (direct current fast charging, booster).   Truck towing capacity- nothing beats torc of electric motor, the truck platform for EV- bigger and stores more batteries Website: Allev.ca Thanks to Dave Giles for his contribution to the aftermarket’s premier podcast. Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library HERE. Leaders are readers. Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser, and many more. Mobile Listening APP’s HERE Find every podcast episode HERE. Every episode is segmented by Series HERE. Key Word Search HERE. Be socially involved and in touch with the show: Facebook   Twitter   Linked In   Email Join the Ecosystem – Subscribe to the INSIDER NEWSLETTER HERE. Buy me a coffee This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve.  The Virtual AAPEX Experience 2020 is in the record books. Virtual AAPEX lived up to presenting leading-technical and business management training from some of the industry’s best and brightest. Now set your sights on the homecoming in Las Vegas in 2021. Mark your calendar now … November 2-4, 2021, AAPEX // Now more than ever. This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at getshopware.com/carm
      Click to go to the Podcast on Remarkable Results Radio


  • Similar Tagged Content

    • By Joe Marconi
      You spend a lot of time and money finding an hiring an employee. Whether it be a technician, service advisor or office worker.  However, the real work to ensure that the new employee is up and running begins when you hire that person.  Don't make the mistake of thinking that a new-hire can be put to work without an orientation period. No matter how experienced someone may be, take the time to slowly acclimate that person to your shop, your other employees and your systems and procedures. The time you take in the beginning will help to create a long-lasting employee relationship. 
    • By Joe Marconi
      Below is a link to an article in Ratchet and Wrench Magazine about what Valvoline is doing about the tech shortage.  The aftermarket needs to look at social media and other unconventional ways to bring techs to our industry. 
      https://www.ratchetandwrench.com/articles/7471-Valvoline-launches-auto-career-platform
    • By Alex
      Free webinar for all members hosted by @Ron Ipach from Captain Car Count! 
      As you already know, finding good, qualified technicians isn’t as easy as it was in years past. Gone are the days of simply placing a few ads online or in the newspaper help-wanted section. 
      When you combine the fact that more shops than ever are in the hunt for qualified applicants, with the ever-shrinking pool of technicians to draw from, it’s no wonder so many shop owners are frustrated with their search. 
      Attracting good technicians today requires a radically different approach, and on this highly informative online training event, Ron Ipach, president of Repair Shop Coach, will walk you through the same strategies that his clients are using to attract lots of highly qualified to their shops on a consistent basis.
      CLICK HERE TO REGISTER
      Time slots vary and are held weekly:
      Please reach out to @Ron Ipach for additional information.
    • By Joe Marconi
      Too many shop owners go into hire-crisis mode when they lose an employee. With no real plan, you ask everyone you know, put ads out, and research online sources. But all too often, you end up hiring the wrong person. Why? Desperation. You need to fill a position with someone.

      Hiring is perhaps one of the most important aspects of running a business. You need to hire right, and that means taking your time, interview as many candidates as possible and look for reasons not to hire as much as reasons to hire someone.

      ​You also need a plan before you lose an employee. You need to adopt the strategy of recruiting. Constantly look for the top talent in your area and build your pipeline. Connect with this top talent and create a contact list. Maintain a relationship.

      ​With this strategy, when the time comes when you lose an employee, you will be in a better position to fill that spot with the right person.

    • By Elon Block
      Hi everyone,

      Alex suggested I post in this forum.
       
      For those of you that may new to the forum, I have created a blog here with
      helpful articles and videos:
      http://www.autoshopowner.com/blog/16-elon-block-sellmoreautoservicecom/

      We also have a large archive of free training materials on our website:
      http://sellmoreautoservice.com/aboutus/
       
      Let me know if we can be of help to you and your business.
       
      Elon
      410-634-1640

  • Our Sponsors




×
×
  • Create New...