Quantcast
Jump to content


rmiller

If you're going to Vegas next week...

Recommended Posts

3 things you didn't know about Vegas: 

  1. It would take 288 years for one person to spend one night in every hotel room in Las Vegas.
  2. The shrimp consumption in Las Vegas is over 60,000 pounds per day, higher then the rest of the nation combined. 
  3. We're buying drinks for shop owners attending the APPEX and SEMA shows at the Venetian on Wednesday.

#3 is the most important fact, of course. And it's the only one that requires your immediate action. 

So, if you are going to be in Vegas on November 1...

...want to enjoy a free drink at a great restaurant in a hotel that looks like Venice...

...and talk with repair shop owners and the RepairPal Team about what's working in the automotive repair industry these days...

Click here to get on the VIP list now. 

See you there!

The RepairPal Team - (Jill, Shirley, and Randall)

Jill_Shirley_Randall_lorz-e1508206027553.jpg.3c0b60587301dfeada4d7af5b9f1481c.jpg

Share this post


Link to post
Share on other sites


Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Similar Forum Topics

    • By BrianJeffrey
      I recently did a drivabilty repair on a 1999 Bonneville, a week after all was done the customer called to share his concern about the price of the MAF we replaced. I told him there we many out there and the only ones we have positive results with were the AC Delco new ones. He stated he could buy the same thing for less of course. The sensor cost me over $250 and my margin is 39%. Am I out of line charging this?
      And how do you handle price objections similar to this?
    • By Joe Marconi
      I will be presenting the Fly with the Eagles course next week from September 23-26, in San Diego. I will be checking in on the ASO and all the posts. Looking forward to the seminar; I am always amazed by the all the great shop owners I meet.
    • By Elon Block
      Hi everyone,

      Alex suggested I post in this forum.
       
      For those of you that may new to the forum, I have created a blog here with
      helpful articles and videos:
      http://www.autoshopowner.com/blog/16-elon-block-sellmoreautoservicecom/

      We also have a large archive of free training materials on our website:
      http://sellmoreautoservice.com/aboutus/
       
      Let me know if we can be of help to you and your business.
       
      Elon
      410-634-1640

    • By alfredauto
      So as a few of you know I got into selling used cars as a supplement to the garage work. It generates headaches faster than it generates cash. Here's what's on my plate for this week: a girl bought a pacifica from me with 90k miles. Paid about $5k. I made $800. Clean car, no issues. I gave her a written 30 day warranty per NY law. That was in February. The first I hear back from her was last week, she is suing me in small claims court for $3,800. Huh? She claims she spent that much in repairs the last month and I'm responsible. So while the car was under warranty it didn't break. In the first 4 months of ownership it didn't break. Now 5 months later and 10,000+ miles something broke and its 100% my fault because I sold it to her. It really blows my mind the mentality of some people. The sad part is if any of my paperwork is out of order I'll probably have to pay her something. If she's friends with the judge I'm really screwed. Since when is a car dealer responsible for the life of a car? I just don't get it.
    • By Mario
      I am putting this in Non-Automotive Discussion, but my price shopping experience relates to how customers feel and may relate to sometimes in purchasing vehicle maint. and repairs.
       
      The Back Story:
       
      I have been on vacation since June 8th in southeast Europe. I am leaving in two days to go back to the United States. I am here with my wife who is a huge animal lover. To make a long story short their a huge stray dog problem in Europe. Dozens of stray dogs in every village, town, and city you go into. The town we are staying in has a population of around 80,000 and is pretty densley populated. We seen one particular dog the first few days we were here. My wife commented on how ill he looked at that time. Fast forward two weeks later and we seen the same dog again, this time almost dead. He couldn't pick himself up off the sidewalk, was very low on energy and strength and appeared to be dehydrated. I picked him up and walked home with him. We fed and watered him, and took him to a vet to get medication and later shots when he was healthy enough. I couldn't find an appropriate home for him so I decided I am taking him home to the United States with me. I figured I would just bring him on our airplane, but found out later he was too big to fit into the largest cage that is acceptable on the airplane. So I had to go to plan B, fly him on a seperate cargo plane.
       
      I started contacting cargo brokers in the area. As a private individual you cannot just book cargo yourself, it must go through a cargo company. The first company I found was located in Turkey. They were going to fly my dog out of Skopje Macedonia (2.5hrs driving from where I am), send him to Istanbul, and then to Washington D.C. That is the most common route for cargo in this area back to the U.S. The cargo agent assured me that the dog would be fed and watered on layovers. I waited a week for a quote from this company and when I got the quote I almost fell out of my chair, 4300 Euros which is nearly $4800 with exchange fees.
       
      I called around to another company who could not complete the transaction because my dog would have to go into Bulgaria which is a EU member. The EU has some rabies blood test that needs done after vaccination but their is no lab in Macedonia to complete this test at the moment. So I called a Cargo company from the Skopje Macedonian airport. Once again the booked route was from Skopje, to Istanbul, to Washington D.C. The price estimated was 1100 euros. After a few days of talking options and the broker looking into customs requirements the price went to 1580 Euros. I selected this broker and went this route. I didn't get a chance to get into contact with anymore brokers due to time constraints (over a week being wasted by the broker in Turkey).
       
      During this mission to get my dog back to the USA I felt like a customer calling around to auto repair shops trying to price a service. I also rediscovered as to why a customer may feel on the defense whenever talking to a company for a service. I found one price nearly 3 times the amount compared to the competitor. There was also a 40% increase in price from my estimated price to the actual price. I don't know the actual reasons for the price increase, if it was increased due to customs and airline fees, or if it was the broker sensing I was determined to get my dog to the USA and he wanted to profit off of my determination. I also remember why I got into this business, I was an avid DIYer and came from a family of DIYers that rarely sourced out work. I generally DIY projects, and with this one "project" I felt "weak" because I had to rely on somebody else to complete this task for me.
       
      Lots of rambling, I don't know what of this pertains to a customer psychology when choosing a service, I thought I would just share my story.
  • AutoShopOwner Sponsors

  • Similar Tagged Content

    • By Ron Ipach
      December spells the end of 2018, and hopefully you're wrapping up what was a fantastic year for your auto repair shop and business.
      Now… it’s time to start thinking about how to make 2019 an EVEN BETTER year. (Heck, let’s go ahead and plan on making it your best year ever! Right?)
      By attending for this special Live Online Webinar, you're going to get the proven 4-step process that will practically GUARANTEE 2019 to be a blow-out success for you.
      With these four steps, you’ll be able to…
      👉 ==> DOUBLE your take-home pay (Yes, that’s not a misprint. I’ll show you how.)
      👉 ==> Magnetically attract more (and even better!) customers to your shop
      👉 ==>  Easily sell your services at higher prices than your competitors
      👉 ==>  Find, hire, and keep that elusive tech you’ve been searching for
      👉 ==>  Put the fun back into running your shop!
      If you're interested... there is absolutely ZERO cost to attend this training.
      All you'll need is 45 minutes of your day set aside in order to watch this webinar live.
      For the dates, times, and registration details,  CLICK HERE

    • By Ron Ipach
      It's finally time for you to enjoy less stress and take more time off, all while putting more money in your pockets.
      Would you like to know how? After helping over 6567 repair shop owners achieve the shop of their dreams, I've put together my most anticipated Webinar yet:
      What The Top Auto Repair Shop Owners Know That You Don’t: 
      How a Small Minority Are Pocketing Six-Figure Incomes
      I'm Interested - Sign Me Up! Need More Incentive?
      On This Free Online Training Webinar, You’re Going To Discover: 
      The 4-step business model that’s been quietly converting struggling shop owners into multiple $100,000+ per year earners, while enjoying their businesses more than they ever have before… How making a few important shifts in your business RIGHT NOW will protect you from being swallowed up by the massive changes coming in the industry… Why most advertising efforts by shops today are a total waste of money…and where you should be focusing all of your efforts right now to attract the best high-quality customers to your shop… A simple process for converting those annoying price shoppers into paying customers…and selling your services at higher prices than your competitors… And much, much, more! Don't waste any more time, take the steps to change your life, and better your business!
      CLICK HERE TO REGISTER
       
       
    • By Ron Ipach
      Dear Shop Owner, 
      Ron Ipach (a.k.a. Captain Car Count) would like to finally share with you his proven 4-step process that he's secretly been teaching to his private auto repair shop clients for the past 21 years, that’ll practically guarantee 2018 to be a blow-out success for you.
      It’s January and that means the new year has kicked off in a big way. Even though we're only a few weeks in, hopefully you’re well on your way to having another fantastic year.
      Now, as an Auto Repair Shop Owner, it’s time to start thinking about how to make 2018 an EVEN BETTER year than last. (Heck, let’s go ahead and plan on making it your best year ever! Right?)
      Ipach, often referred to as the industry's expert when it comes to Car Count, is now accepting registrants to...  

      NEW WEBINAR ANNOUNCEMENT
      MAKE 2018 YOUR BEST YEAR EVER:
       

       
      1. Magnetically attract more (and even better!) customers to your shop
      2. Easily sell your services at higher prices than your competitors
      3. Increase your take-home pay by 30%, 50%, or more
      4. Find, hire, and keep that elusive tech you’ve been searching for

       
       
    • By rmiller
      Wanted to let you know about a free webinar we did recently with Jeremy O'Neal: "Selling Advanced Diagnostic Services for Maximum Profit" You can watch it here: https://www.repairpal-shops.com/selling-advanced-diagnostic-services/   Jeremy O’Neal has been recognized as one of the industry’s most talented and skilled service advisors. Having worked at independent repair facilities, as well as new car dealerships, Jeremy has developed the best real-world sales training available to the auto repair industry. In this valuable 60-minute webinar, taught by Jeremy O’Neal of Advisorfix, you’ll learn:
      How to generate the proper labor revenue for your shop when performing advanced diagnostic procedures How to create a value-driven advanced testing package that generates maximum profits for each job How to deliver the sales presentation in a way that naturally generates a “yes” from your customer How to combat the objection: “Other shops or dealerships don’t charge for diagnostics” How to combat the objection: “Will you waive your testing fee if I do the repairs?” You can watch it here: https://www.repairpal-shops.com/selling-advanced-diagnostic-services/
    • By Ron Ipach
      I wanted to make sure that all of you heard about my brand new FREE webinar I am putting on next week.
                                                                    What you'll learn:
      How shops all over the country are using the latest techniques and technology to attract more new customers to their shops. How to work through the clutter and uncover what actually works now, and what to keep your eye on for the future. What you can get started on right away with little or no cost to you. How to take advantage of the 'car count shortage' myth to gain an almost unfair advantage over your local competition. When:
                                                                                       If you're one of the vast majority shop owners who need more car count you simply can’t afford to miss this webinar.
      Click here to get all the details and to register…
      See you there!


×