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Welcome To The Second Half Of 2017 – How’s Business?


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I’d like to officially welcome you to the second half of 2017. That’s right, the year is half over. Let me ask you a question; How’s your business doing? Is it exactly where you thought it would be right now? Are you on track to meet your goals? Or do you need to tighten up the bootstraps and get rocking and rolling on there to get the year to where you really need it to go?

I’d like to wind the calendar all the way back to January 1st. You know, the day that everybody comes up with all those great New Year’s resolutions. They have resolutions about how the business is going to go, how much time they’re going to spend with their family, how much vacation they’re going to take this year, how much money they’re going to make, how much weight they’re going to lose, all of those things.

Do you remember that day? Do you remember actually sitting back and making another New Year’s resolution? Well, if you’re like most people, yeah. You figured this year was going to be the year, the year that everything is going to get on track. And I really, really hope it is for you. But if it’s not, well, it’s half over with, and I want to point that out to tell you that it’s okay. It’s okay if you’re not nearly where you thought you would be, because we have another six months to go to be able to pull it out.

So don’t get discouraged if you’re not where you thought you would be. Congratulate yourself if you are exactly where you think you’re going to be, or where you should be. So you’re doing great this year, fantastic. Go out and celebrate. Celebrate the victory. And if you’re not where you need to go, it’s time to tighten up those shoelaces and get really rocking. Don’t beat yourself up. It’s okay. We have a full six months to pull this out.

It’s time to start taking action on everything you’re learning. If car count is your problem, and for most shop owners it is, get going on all these strategies that I’m giving you here for free. Every single day in your email box I’m giving you tons of strategies to help you move forward and keep plenty of car count coming in the door. If it’s about profitability, if it’s about finding that technician, look, we have lots great information, lots of videos that we can share with you, if that’s where the problem is.

Don’t let it be an impending storm. The second half of 2017 is going to be a great year, but you need to start taking action. If you need information, fantastic. We’ll be here to give it to you, but in most cases it’s just a matter of you needing to go and take action.

Time to really start rocking and rolling to get this 2017 to be everything you thought it would be; to lose the weight you want, get the car count you want, make the money you want, have the dream shop that you always knew your shop could be. You got a half a year left. Let’s get rolling.

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  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
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