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Posts
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Business Information
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Business Name
A-Plus Automotive
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Type of Business
Auto Repair
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Your Current Position
Shop Owner
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Automotive Franchise
None
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Other
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Participate in Training
Yes
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Certifications
ASE
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Chuy Reyna's Achievements
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One of my goals this year is to "Brand" the shop and really push my marketing! One of the local attorneys in town is using a billboard and he said it's the best move he's made for marketing. My shop is In a small town of about 25k population. There is about 5 large "poster" boards around town, Once you pull into town about 1 mile before our shop there's a billboard, Our shop is on one of the main streets in town behind a gas station(hidden) The land lord will not let me put up a big sign on the road. So the alternative, is billboards?? My question is, has anyone ever used one?? If so, do they work? It's pretty expensive, 800 a month.
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Chuy Reyna started following It’s December; Are you prepared for 2015? , Billboards- Have You Used Them? , text messaging customers ? and 7 others
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text messaging customers ?
Chuy Reyna replied to sparkerauto's topic in Customer Experience & Reviews
I just recently stumbled across this article http://www.ratchetandwrench.com/RatchetWrench/May-2014/Mobile-Marketing-through-Text-Messages/index.php?utm_source=KnowledgeMarketing&utm_medium=RW%20Newsletter%20Emails&utm_term=RCHT%20-%20Monthly%20"In%20This%20Issue"%20Newsletter&utm_content=RW-Monthly-Newsletter-20140501&utm_campaign=This%20month%20in%20Ratchet%20Wrench&eid=221267980&bid=860925& Has any one used a company like this? Do you feel its bombarding customers? I currently use BoltOn Tech, but you cant use their texting feature for mass messages. Looking for new ways to communicate with customers, it seems like "Email" is a dying form of marketing. People get 20-25 Emails a day, and just hit the delete button, including myself.- 19 replies
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- texting
- text messaging marketing
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(and 1 more)
Tagged with:
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Automotive "Memes" Bring On The Funnies
Chuy Reyna replied to Chuy Reyna's topic in General Automotive Discussion
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12 Days of Christmas - mechanics style-
Chuy Reyna replied to Gonzo's topic in AutoShopOwner Articles
That's funny!!! I'll have to sing it to my techs on Mondays meeting... Lol. -
Shop Owner Support Group
Chuy Reyna replied to Jimbob661's topic in Management Coaching, Business Training, Consulting
I'd be glad to be a part of this group. I love speaking to shop owners! We are the only ones that understand each other. -
In my opinion you're never to busy to clean up your work area. The more organized/clean you are the faster you can crank out work.. I was once a tech and I made it a point to clean up after myself. I also have that problem at the shop. I implemented a policy and designated work areas and trash cans for my techs. The policy states- If you're area isn't clean, you will not receive your bonus on Monday. If it doesn't hurt their pocket, they won't change. I also told them that I provide them with a clean restroom, they should provide me with a clean work area!!
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Like it isn't hard enough to be a shop owner! A start up company "Otobots" has allocated funds to start "yourmechanic.com." As a shop owner I disapprove of a company like this, we run honest businesses, and this company is trying to cut our throats! How can we unite and take a stand?? The link to the artical I came across. http://www.dailydot.com/technology/otobots-uber-car-repair-on-demand/ Here is a link to the site https://www.yourmechanic.com
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It’s December; Are you prepared for 2015?
Chuy Reyna replied to Joe Marconi's topic in Joe’s Business Tips For Shop Owners
I love the proactive approach! I will differently be following this guide line. Thank you for sharing!!- 5 replies
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- Business management
- shop management
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What would you do? Would you keep your shop? Invest in it? Open a new location? Or just sell yours? http://nypost.com/2014/09/05/auto-shop-owner-finds-winning-2-9m-lottery-ticket-in-his-truck/
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Service Advisor- Male or Female
Chuy Reyna replied to Chuy Reyna's topic in Human Resources, Employees
Richard, That's a great idea, but I tired that. Trust me I've talked to many shop owners about this, I didn't want all this training, uniforms, etc, relationships she built with customers to go down the drain. I truly now believe the "selling high" has to be in you! If you don't get up and jump, and have a smile across your face when you make a great sale, then your not fit for the position. -
Service Advisor- Male or Female
Chuy Reyna replied to Chuy Reyna's topic in Human Resources, Employees
Thanks!!! -
Service Advisor- Male or Female
Chuy Reyna replied to Chuy Reyna's topic in Human Resources, Employees
This will not affect how I pick my new advisor. I have a list of potential advisors, I always have a active ad for techs and advisors.. I just feel like I need to step in, bring the shop moral back up. I miss my customers, and the rush of when I sell a big ticket! I'll start interviewing soon, I'll get tired of not getting lunches real fast!! I love the active members!! This is a really good auto shop owners forum!