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Well I went and did it, I snapped off a e320 wheel bolt. This is the extended type lug bolt. The last guy must have cross threaded it. Problem is how do I get the wheel off, the end snapped off the bolt but the taper is still holding the wheel on. I'm going to try and drill it, but if you guys have any tips it'll be appreciated. I do have extra wheels if it comes down to the smoke wrench.

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We inform the customer of his/her problem and suggest that we remove all four wheels to make sure there are not any more wheel bolt problems. We drill with left handed drill bits first a small pilot hole in the center and continue upsizing the drill bit until we can extract the bolt. We may be able to chase the hub hole threads but if too far gone it gets new hub parts with new lug bolts.

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  • 3 weeks later...

I Just read this, I am sure you got it handeled by now. Just to contribute I have done a few of these. Drill just the taper end, then use a air chisel and a punch to break the rest of the bolt off so the wheel will come off. You now have a stud still sticking out of the hub. I hammer a Bolt-Out extraction tool over the remainig stud, heat up the stud with a torch, and remove the rest of the bolt. Rechase threads, if they will hold a properly torqued bolt you are good to go. If not I purchase a new hub.

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Drill it down slightly to remove the taper. Lugs are pretty soft.

 

I'm more interested in hearing how yall deal with charging for this. We give this stuff away ... Probably too much.

 

If the vehicle has never been to our shop, and/or we have never taken the wheels off I will quote the repair accordingly. If we did it somehow I would let them know and repair it for free. I would let them know if they decided against it and they ever get a flat tyre they wouldn't be able to remove the wheel to install their spare tyre, and it would need done anyway at that time.

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  • 4 weeks later...

Finally got this one done, customer was too busy to leave it with me until today. No problem, I center punched what was left and drilled it out. Once I got up to 1/2" the tapered seat snapped off the bolt and the wheel came off. Luck was on my side, the threaded portion unscrewed by hand.

 

I didn't charge the customer, I was the last guy to take the wheel off.

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  • Have you checked out Joe's Latest Blog?

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      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
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