Quantcast
Jump to content

Sears Closing 100 US Stores And Auto Centers

Joe Marconi
 Share

Recommended Posts

Gonzo Grand Master

Gonzo

Posted
Posted

Well that sucks. Sears has always been one of those department store repair shops that I get a lot of referral work from. Locally, they've had a tradition of parts swapping. They screw it up and then give up...and then tell their customer to see me.

 

They were good advertisement for me. Gonna miss them. Now, those folks that use this sort of service from these department store repair shops will have to go elsewhere to get their cars looked at. I just hope the next place they go extends the referral work back to my shop as Sears has done in the past.

 

You know, ya gotta have those parts swapper shops around... makes for good business for other shops. I guess times are changing and maybe people are starting to realize the value of a trained technician and not somebody with just a name on his shirt and a Sears logo.

 

What am I thinking??? Seriously? Consumers getting wise? my bad.....

Link to comment
Share on other sites
  • 2 weeks later...
OEScanTools.com Explorer

OEScanTools.com

Posted
Posted

It is my understanding that they are going through a major restructure to get their Sears Auto Centers separated away from their retail locations. The locations closing are not profitable and typically have been in their location for quite some time. These locations are in not so desirable areas and so thus there needs to be a change. Don't be surprised that in 2 to 3 years that they have increased their locations by 25% or more and in very desireable areas.

 

My .02

 

OEST

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Have you checked out Joe's Latest Blog?

    • Joe Marconi
      Want to End Your Technician Shortage? Focus on Retention!
      By Joe Marconi in Joe's Blog
         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”

  • Similar Topics

    • Joe Marconi
      What Are Your Top Ways to Attract and Retain Auto Technicians?
      By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • nptrb
      6 Financial Pitfalls That Are Affecting Your Business Profit
      By nptrb

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • Changing The Industry
      The Basics of Owning An Auto Repair Shop - FAQs
      By Changing The Industry
      The Basics of Owning An Auto Repair Shop - FAQs
    • carmcapriotto
      Are We Setting Barometers? [E131] - Diagnosing the Aftermarket A to Z
      By carmcapriotto
      Matt Fanslow discusses the importance of automotive repair shops setting a barometer for the value they provide. He compares this to consumer and professional products in other industries, like lawnmowers and chainsaws, to illustrate differences in quality.
      Show Notes
      Comparing lawnmowers and chainsaws (00:01:14)  Demonstrating value in automotive repair (00:10:46)  Marketing and communication strategy (00:12:57)  Setting the barometer through demonstration (00:15:22)  Utilizing social media and radio for marketing (00:17:34)  Comparing Products (00:19:44)  Demonstrating Value (00:20:51)   
      Thanks to our Partner, NAPA Autotech napaautotech.com
       
      Email Matt: [email protected]
      Diagnosing the Aftermarket A - Z YouTube Channel HERE
      Aftermarket Radio Network: https://aftermarketradionetwork.com/
      Click to go to the Podcast on Remarkable Results Radio
    • carmcapriotto
      Can Marketing "Even Out" The Workload? [E097] - The Auto Repair Marketing Podcast
      By carmcapriotto
      Can Marketing "Even Out" The Workload?
      Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops
      Show Notes
      We often hear people say their marketing should “even out the workload,” but can it do that? There are peaks and valleys throughout the year. That’s just life. It’s hard to market to make a specific time busy Marketing lifts the peaks and the valleys, but it can easily lift the peaks higher and the valleys not quite as much SCHEDULING can even out the workload, or fill in the slow times Scheduling long-time clients for the slow times Scheduling the next visit like a dentist does Can you do time specific campaigns?  State fair campaign Back-to-school campaign Pre-trip inspections before summer and the holidays  
      How To Get In Touch
       
      Group - Auto Repair Marketing Mastermind
      Website - shopmarketingpros.com 
      Facebook - facebook.com/shopmarketingpros 
      Get the Book - shopmarketingpros.com/book
      Instagram - @shopmarketingpros 
      Questions/Ideas - [email protected]
      Lagniappe (Books, Links, Other Podcasts, etc)
      Canva - Mood Boards  
      Click to go to the Podcast on Remarkable Results Radio
       


  • Similar Tagged Content

  •
    nptrb

    Tax Season Preparation: A Comprehensive Guide

    By nptrb, in Automotive Industry,

    1 comment 480 views
    nptrb

    Spring Clean Your Finances: 5 Steps Every Business Should Take

    By nptrb, in Automotive Industry,

    1 comment 349 views
    nptrb

    Understanding S-Corp Distributions and Draws | Are They Taxable?

    By nptrb, in Automotive Industry,

    0 comments 590 views

  • Our Sponsors



Main Sections

More Sections

Discussion Forums

×
×
  • Create New...