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Hello from the central coast of california!


Kevo

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Well I guess its time I introduce myself. My name is Kevin Burk and I'm slowly considering opening up a shop.

 

Some background info:

Originally I was trying to go to school for a mechanical engineering degree. I wound up getting a part time job at an auto shop cleaning the shop and shuttling customers around. I very quickly started working on cars and within a year had my own bay and lift there. While the engineering idea was failing, I was supporting myself as a mechanic. After 8yrs there, I thought there had to be better ways to make money, and I really wanted to get into manufacturing and do more engineering oriented work.

 

I was able to find my current job. I work for a small engineering firm doing prototype work and small production runs. We do a lot of work with drones, but its been slow due to budget cutbacks these past few years. I generally like what I do, machining, fabricating, design work. However, I have some differences of opinion with my boss who seems unable to lead well, and I feel like I've topped out here. No real benefits and no raises for the past 6yrs now has me looking for other opportunities. The more I stay here the more this job feels like a dead end. I feel its difficult for interviewers to get a sense of what I do exactly for this company and how that might relate to the job I'm applying for. On top of that the lack of any sort of degree, engineering or otherwise doesn't help. My work is pretty close to that of other engineer friends that I have, maybe a bit more hands on though, but the lack of an engineering degree prevents me from applying for engineering positions.

 

So I feel kinda stuck. If I could find another job with greater opportunity and future growth I would go that direction. I've been trying to break into the equipment repair side of things for a while now with no luck.

 

In the back of my head though, I've always had this interest in owning my own company. A year and a half ago I started doing offroad fabrication work on the side out of my home shop. That actually went better than I thought it would and I made more money than I thought it would. However, that went on hold last april with the birth of my son. I didn't make a ton of money with it, and I wasn't allways busy, but it gives me some confidence that I could handle and run my own shop.

 

I know enough to know that offroad fabrication in my area won't support a full time shop. Its difficult to set a shop rate for a fabrication shop. Typically there are few other shops doing what you do, and your customer base tends to compare your prices to bolt on solutions. The repair industry is different, very comparable, and I have some experience there. If I could start a shop with repair as the backbone, I could indulge my other passions when I have time and someone willing to pay.

 

It looks as though I'll be going back to school for a bit this next spring to finish out my AS in Auto Technology at the local CC. It'll help to finally add a degree to my resume. I'm actually looking forward to taking the auto shop management course they offer.

 

I've got a thread in the business help section 0-60 Starting out as a larger shop, that describes a bit more of what I'd be looking to do.

 

Currently its just a pipe dream. Once again if I could find a better job I'd go that route instead. Not sure I have the cojones to start a legitimate business just yet.

 

Now that I've rambled your ears off......

 

Thanks for listening,

Kevo

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Thanks Joe!

 

Luckily it looks like I'll be able to take the shop management class at the local CC this spring. I would also like to look into some other business management classes either at the school or elsewhere. Not really sure where to look for automotive oriented business coaching or seminars?

 

Kevo

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  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
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