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I run a small repair shop.


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Hello everybody!! First time posting here and its because i really need help. I run a small repair shop. so I was wondering if there is some reasonable priced car diagnostic tools that would be able to bring my garage into the 21st Century?


Recently, I am paying attention to some online shops, I found that there are a wide variety of automotive diagnostic products online, but I dare not to buy.

I know an online shop is plusobd.com (It is not advertising), i don't know it is reliable or not.


Is anyone who have bought automotive diagnostic products online?

Please share some experience or skills.

Thanks.


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Years ago the old man I bought my first tire shop from had this trick. He put on a generic ball cap and skulked around other repair shops, asked questions, observed. He usually went to a shop near a mall and told the guys he was waiting for his wife to finish shopping. He learned a lot and schooled his crew on anything new he learned.

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If you have the customers that drive those cars on your post let me congratulate you!

 

In this part of the country(Brownsville, TX) those are the paying customers but that type of customer is very demanding and also like to invest in their cars. keep in mind, they show them up and the vehicle gives them the looks and the personality.

 

In other words, these customers will pay for repairs in their cars, which makes worth while the investment in the diagnostic equipment.

 

Regards,

 

JP

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Didn't notice the website before, I would not be buying from that site. GM Tech 2 for less than $500, I think not. VW/Audi cables for $14.99, REALLY! What vehicles are you typically working on and what tests/functions are your techs asking for? There is no single scan tool that does it all but if you can tell us what you are needing I can make some suggestions.

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Anyways if you go to the weblink posted it some knock off asian equipment from a site I would never enter a credit card number into. I put his shop name into google (LBHY auto shop) and it has more knock off diag equiptment. Look at the picture of the shop and the cars, would a REAL shop that is not a SPAM account have that clientiel and still be looking for scantool advise?

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  • 3 years later...

Old post I know but I wanted to say Good point Mario. I do not know how many of you are in this habit, but when I start receiving advice from someone here I always Google their shop and read their Google and yelp reviews before decidiing on how to take the advice or how to respond.

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  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
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