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Yes, you can get it cheaper on the internet…

Joe Marconi
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ScottyP Enthusiast

ScottyP

Posted
Posted

I am not a tech but I can never remember us ever having that type of issue from a hydro boost unit. Have you checked for contaminated fluid?

Is this a response to my question in repair/diagnostic help? I did flush the fluid out just this morning. Fluid was very old and dark, flushed till clean fluid ran, put a gallon through it.

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ncautoshop Proficient

ncautoshop

Posted
Posted

Installed a customer supplied injection pump yesterday because it was cheaper... (to purchase just the pump, if I do the complete job would have been $60.00 cheaper)

But the new pump was bad, he didn't feel he should have to pay twice even though we discussed it was a possibility. His cheaper just cost him $400.00 extra. I might post the whole story later, let's just say he raised my blood pressure to heart attack zone then his actions as an alchololic made me laugh so hard he added a year to my life!

 

Sent from my SCH-I605 using Tapatalk 2

 

 

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mspecperformance Mentor

mspecperformance

Posted
Posted

Installed a customer supplied injection pump yesterday because it was cheaper... (to purchase just the pump, if I do the complete job would have been $60.00 cheaper)

But the new pump was bad, he didn't feel he should have to pay twice even though we discussed it was a possibility. His cheaper just cost him $400.00 extra. I might post the whole story later, let's just say he raised my blood pressure to heart attack zone then his actions as an alchololic made me laugh so hard he added a year to my life!

 

Sent from my SCH-I605 using Tapatalk 2

 

 

I would LOVE to hear this story, we should have a sub forum for crazy customer stories ahahaha

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Gonzo Grand Master

Gonzo

Posted
Posted

We do ... his name is Gonzo, and he wrote a whole book about it!!

I can always print more copies. LOL

Oh, and I've got lots and lots of stories.

Reading these posts made me think of quite a few of them

 

LOL... thanks for the plug Wes, :);):P

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  • 5 months later...
Sharp'S Rookie

Sharp'S

Posted
Posted

I wish I had a nickle for every time someone said to me "Hey take care of me and will send you a ton customers".

 

That's when I want to run and hide.

Is it just us or are the people they send always on "limited incomes" with cars from the early 90's that fall apart as soon as you pop the hood?

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  • Have you checked out Joe's Latest Blog?

    • Joe Marconi
      Want to End Your Technician Shortage? Focus on Retention!
      By Joe Marconi in Joe's Blog
         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”

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