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Anyone Holding A Car Care Event?


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We did a women's car care clinic last October. Usually a nice cool mild month here. It was just awesome. We all had fun. The planning is rather intense especially for the first time and it does cost money to do it right. Well worth the time, funds and effort though. Our women's care care clinic was all hands on and we gave each participant a Safety Girl Roadside Emergency Kit plus CarCare.org literature. We formed up groups of four or five and had two mechanics at each station. Starting out with the basic maintenance. We had pizza deliver from the local pizzeria and plenty of cold water and soft drinks. It was a success and is now a permanent part of our event calender. We are hoping to also organize a teen car care and driving safety clinic, still working out the details but there's tons of interest in our community especially among women. I'll post some pictures from our first clinic.

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How much did you charge for that event or did you give everything away? I love those kits but at $70 each to give away would get kinda expensive.

 

We had a car care event last weekend. Unfortunaly since it was our first event, we didn't have very many cars. Pretty disappointed in that but the good thing that happened was we were here to lift a car off the neighbor who was trying to change his oil his garage and had the car fall on him. Thankfully he wasn't seriously hurt.

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I'm doing free 20 point inspections (tires, belts, hoses, fluids, etc..) along with allowing the customer to follow along, many don't know how to look at these simple items and are wanting to learn. it doesn't tie my bays up for long and allows me to point out how my service differs from their current shop if they are not already a customer.

 

Dave

Dave's Shop

-Power & Machine-

Camden IN

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it was a good PR day and boosted our brand in our community.

 

 

I have to really make a decision, if I want to grow and take it to the next level or stay where I am in terms of size of business.

 

Your comment has made me think about seriously developing a brand identity for marketing purposes.

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  • 2 months later...

When I had my business across the drive from a auto repair shop I was asked to donate for the cause. They were having a free auto safety check for single parents from two or three, maybe more? churches in the area. These were different denomination and not for any one church religion. The pastors, or clergy had to sign the letter that gave some kind of proof that these were indeed needy individuals from that church. They also got donations from the various church goers and auto parts stores, and other businesses in the area so they had a small pile of money to fix the cars as needed. They were amazed at the conditions of some of these cars, you had to wonder how they even ran, or stopped or moved with the worn,failed or broken parts on them. I recall about 50 cars going through on a Saturday and the money in the kitty was spent to fix these cars. Some got a tire or tires, some got shocks, brakes,wiper blades, tune ups, heater fixed, fan belts replaced, leaking hoses replaced and anything to make them safe and then the church groups washed them when done. Sometimes it looked like the windows had never been cleaned in years. Each person that got their car worked on or looked at got a receipt of what was done and who had contributed. Each church got a letter saying like a break down of what amount of cars got what, not naming any person who got the work. It might say 50 cars were seen, 27 got wiper blades, 14 got 1 tire, 4 got 3 tires, 1 got 4 tires and so on. Besides making the crew feel pretty good bout doing something for people that really needed help, the shop was rewarded in many new customers from the various churches from folks that wanted to thank them for doing what they did.. It was a win win deal. As I understand since I no longer have my shop and moved away that the fellow who started this has died and I don't know if it has continued or not.

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  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
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