Quantcast
Jump to content

For those of us who have been slow in the last few weeks, a nice article by our own Joe Marconi!


Recommended Posts

I know this article doesn't directly relate to how to dig ourselves out a slow period but it definitely reinforces the soul. I felt really good about the article because it was some of the exact same things I have and would have done for my clients. There are those out there and everyone knows them... the fellow shop owner that will do unscrupulous things in the name of profit. Sometimes we have to rely on our good work and reputation to see us through to better days. Anyways, check it out and I'd love to hear some other success stories!

 

 

http://www.ratchetandwrench.com/RatchetWrench/December-2015/Would-you-Choose-Survival-or-Honesty/

  • Like 1
Link to comment
Share on other sites

Great article. I actually printed it out and handed it to the the young rip off guy at work. Asked him if that is not what I have been preaching to him on a daily basis for the last year and a half now. He agreed, but today find him doing the same crap taking on jobs he has no business doing and lying to customers. When I called him out on it his response was "I got to make the dubs" A lost cause no schooling doesn't even know the difference between a ford DOHC 3.0 and a OHV 3.0 engine . How can he be allowed to even touch a car :unsure: . It is sad when nationality and religion gives you perks in your job. Me over 25 years of experience ase master , l1, master emission repair license , state inspection license. Him no schooling , no training , knows nothing about cars. same 50% commission pay SAD!!! Maybe one day people will realize that the biggest promotion for this business is word of mouth , Honesty being number 1 !

Link to comment
Share on other sites

Great article. I actually printed it out and handed it to the the young rip off guy at work. Asked him if that is not what I have been preaching to him on a daily basis for the last year and a half now. He agreed, but today find him doing the same crap taking on jobs he has no business doing and lying to customers. When I called him out on it his response was "I got to make the dubs" A lost cause no schooling doesn't even know the difference between a ford DOHC 3.0 and a OHV 3.0 engine . How can he be allowed to even touch a car :unsure: . It is sad when nationality and religion gives you perks in your job. Me over 25 years of experience ase master , l1, master emission repair license , state inspection license. Him no schooling , no training , knows nothing about cars. same 50% commission pay SAD!!! Maybe one day people will realize that the biggest promotion for this business is word of mouth , Honesty being number 1 !

 

 

At least you get your 50% commission. That is a extinct dinosaur in this industry. Do you have 50% off the total job or only gross profit?

Link to comment
Share on other sites

 

 

At least you get your 50% commission. That is a extinct dinosaur in this industry. Do you have 50% off the total job or only gross profit?

I have 50% commission on the labor only. No parts and yes of total labor

 

I was given 50% commission after 18 years there, all other mechanics where 35-45 depending on their certifications. Once under new owner ship they hired everyone at 50% of the labor.. so after 25 years and all my certifications and then some I get the same pay as a guy been there almost 2 years and shouldn't be doing anything more than changing oil , installing batteries , and doing tires has no training or schooling (a self proclaimed mechanic) . No one else at the shop have any certifications or inspection licenses or emission licenses, I am the only one, but treated the same as someone who should be a lube tech.. It is a terrible situation I could go on for hours , but I have vented enough for today :blink: and it is friday so I won't have to worry about it for another two days.

Edited by skm
Link to comment
Share on other sites

  • 2 weeks later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
  • Similar Topics

    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By carmcapriotto
      Matt Fanslow explores the complexities of electricity in automotive diagnostics. He breaks down fundamental concepts of volts, amps, resistance, and Ohm's law, using practical examples to clarify their roles in vehicle electrical systems.
      Show Notes
      Challenges of Explaining Electricity (00:01:15)  Fundamental Aspects of Electricity (00:02:42)  NAPA Auto Tech Training (00:18:20) Understanding Voltmeter Readings (00:19:21)  Ground Reference and Voltage Drop (00:20:29)  Effect of Resistance on Voltage (00:22:44)  Series Circuit and Voltage Split (00:29:17)  Verification of Electrical Issues (00:32:29)  Fuse Block and Voltage Verification (00:34:44)   
      Voltage Drop Testing (00:34:55)
       
      Thanks to our Partner, NAPA Autotech napaautotech.com
      Email Matt: [email protected]
      Diagnosing the Aftermarket A - Z YouTube Channel HERE
      Aftermarket Radio Network: https://aftermarketradionetwork.com/
       
      Click to go to the Podcast on Remarkable Results Radio
    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By carmcapriotto
      Recorded Live at MACS (Mobile Air Climate Systems) 2024 Training Event & Trade Show, Adam Kimmel discusses the refrigerant and thermal management industry. He highlights the significance of air conditioning technology in vehicles, the essential use of fluorine in refrigerants, and the evolution of refrigerants for environmental safety. Adam Kimmel, Koura, [email protected] Show Notes
      The importance of air conditioning (00:00:01) Discussing the significance of air conditioning in vehicles and homes and the commitment of industry professionals. Understanding fluorine in refrigerants (00:01:53) Evolution of refrigerants (00:05:16) Future challenges and developments (00:10:19) Regulations and alternatives (00:14:18) Safety and handling precautions (00:16:10) Engineer training and transparency (00:17:11) Understanding refrigerant nomenclature (00:19:47) Efficiency and GWP (00:25:38) Thanks to our Partners, AAPEX and NAPA TRACS Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX - Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on Twitter: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Special episode collections: https://remarkableresults.biz/collections            
      Click to go to the Podcast on Remarkable Results Radio


  • Our Sponsors

×
×
  • Create New...