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Customer says brakes ginding even worse after he replaced pads.


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That's hilarious.

 

We have an Infiniti in our shop right now. Crank, no start condition. Customer claimed that it was running great until his uncle installed new plugs as preventative maintenance, then it wouldn't start any more.

 

Compression tested at 70psi, all cylinders.

 

...something about this story isn't adding up.

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LOL!

 

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The steps for the weekend mechanic

A. Ask a real mechanic what to do, then complain how expensive it is.

B. Go by the cheapest parts you can find, and of course stop off and pick up a six pack.

C. Tear it down, have two beers, mutter something about "It don't take no training to do this job."

D. Two more beers, hunt for the lug nuts that you tossed in the yard.

E. Realize there are only two more beers, so you call your buddy over to your house... oh, and bring more beer.

F. More beers, more insulting remarks about mechanics, finally... pass out while watching the latest rerun of "Cars R Us"

G. In the morning the wife complains about the metal sounds, you ... with your now pounding head, can't figure it out.

H. The wife takes the car to the mechanic, finds the problem, pays the bill.

I. Meanwhile, you're still complaining about how much it cost, and you tell the wife you could have fixed it, just as you grab the last beer from the night before.

 

It never ends.....

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Xrac, No, he most definitely was not a technician. In the very very short time that he worked for me he managed to put brakes on backwards, back into our break room and break the entire wall down all with a customers car, and much more. It was crazy, actually I guess I should say I was crazy for even keeping him long enough to do all that.

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Lol we had a guy a while back thought our calipers were too expensive. Did them himself over the weekend. Had to get his truck towed in because he couldnt bleed it no matter what. He installed them upside down, bleeder on the bottom. I should have taken a picture of the empty 5 gallon pail of DOT 3 in the bed.

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Lol we had a guy a while back thought our calipers were too expensive. Did them himself over the weekend. Had to get his truck towed in because he couldnt bleed it no matter what. He installed them upside down, bleeder on the bottom. I should have taken a picture of the empty 5 gallon pail of DOT 3 in the bed.

I had two F150's come into the shop in the last year both with calipers on the wrong side and bleeders on the bottom. This kind of stuff makes my day, I laughed all afternoon when I saw that pad on backwards.

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  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”


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