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  • 3 weeks later...

I have work for 2 more techs full time and I can't find qualified help. I can get a home taught mechanic easily, but a person with real skills? Impossible it seems. The hackers are always looking for a job, the money makers are happy where they are. How to recruit these guys that are happy? I'll let you know when I figure it out.

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  • 4 weeks later...

Guys, I bought a successful shop after 15 successfully recruiting Information Technology professionals for contracting roles. That was easy compared to this!

 

The good candidates are hard to find and even harder to recruit to your shops. One thing I'm trying now is to offer two ASE Master Technicians the role of Assistant Manager/Service Writer and Technician. They'll work two or three days up front and in the shop each week giving them a taste of both worlds. I'll be able to see who really can sell and who can't as well as who can produce and who can't. From there I can make better decisions, free up my time to be out selling to the larger accounts and community, and improve my shop efficiency/morale. Hard part is finding people who will actually come to work here after they tell me how great this all sounds.

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Funny you guy's are looking for good techs, and I am looking for some one that values me. As some of you know I am a 42 year old ASE master tech , L1 , master emission repair license , and state inspection license. (I may be 42 but people have a hard time believing I am much past 30 good genes I guess) I think if one was to advertise letting one know what would be offered and let them know they would be valued I think you could get the good techs. I have passed up a lot of offers over the years because I thought I would open my own shop and also that a lot of them were just trying to get me to their shops. Now I have been doing lots of research on opening a shop , but don't know if that is the way to go... maybe I should just look for some place that would value me for who and what I am . where I am now I do not feel valued , how could a 21 year old off the street gets 50% as I do , but I get 10 days vacation pay a year but I can't take them all together wow! no retirement , no sick leave, no paid holiday, The 21 year old take more time off that me by far may not be paid but he has had almost a month off this year and is going for another 3 weeks soon. I get told well we need you here more than him. Yeah it really feels like it. I have been doing a lot of research on opening a business but don't know if it would be wiser to just put my name out there and see if someone is willing to pay me for who and what I am . It may be more profitable in the end since I wouldn't suffer as the business got going, and would not have the worry of the business, having it on my mind all the time. All I want to do is be able to retire with a little extra money now I have none! I feel 24 years of hard work , learning , keeping up with the trade and my certifications and licenses have so far been for nill. Sorry seems as If I use the forum to vent a lot of my frustrations. Just seems that True Mechanics are far and in between , but then even if you are a good mechanic nobody really knows the value of you or what you are worth. It seems to be all about the quick dollar not about the quality , quantity of work and caring about the customers. I mean there is not much now a days that I don't beat the clock on. sure everyone runs in to problems now and then , but about most of the time I beat the clock it is as easy as keeping a few step ahead of your hands in your head as you work and you can just flow along knocking the work out, but doing it correctly and properly! Don't even get me started on diagnostics, are there only a few of us around any more that can actually diagnose a car? Knowing what the sensors and actuators do. I can go on for hours about the computer systems and how they work etc. but I won't Im not here to teach class or vent but I had to do one so I vented .. sorry guys have a great day/night which ever it may be where you are

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  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
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