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Management

Want To Find Your Pathway To Success? Focus On...

March 27 2013 05:55 PM | Joe Marconi in Management

Since the summer of 1973, the year I graduated high school, until 1980, my goal was to become a world-class mechanic. On October 1, 1980 I put the key in the door for the first to my own repair shop and was ready to rock the world. “Bring it on...

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Success; You think it’s Luck?

December 27 2012 02:35 PM | Joe Marconi in Management

People often refer to Lottery winners as being lucky. With the odds stacked heavily against them, they gamble a few dollars on a game and millions of dollars are won. “Luck, it must be luck”, people say. Sadly, most of these instant millionaires en...

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Getting Employees To Adopt The Right Culture

April 05 2012 04:35 PM | Joe Marconi in Management

How many times during the day does a customer stop by or call, and asks to only speak with you, the shop owner? Do you know why? It’s because in general, the experience the customer has when dealing with the owner of business is much different than w...

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Checklist for Building a World Class Shop

February 09 2012 12:05 AM | Elite Worldwide Inc. in Management

By Bob Cooper We work with many world class shop owners throughout North America, and over the years we have discovered that the majority of them have a number of things in common. Beyond the fact that they are owned and operated by people who have cl...

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Dealing with and Learning to Manage the Changin...

May 10 2011 12:40 PM | Joe Marconi in Management

If you’re like me, in the over-50 age bracket, it’s no surprise that you view the world a lot different than the younger generation. On the other hand, people from the younger generation will struggle with many of the values and ethics of the older gen...

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