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Latest News

Smoke Signals - - - What the customer is t...

May 17 2013 08:00 PM | Gonzo in Gonzo's Tool Box

Smoke Signals I've been to numerous lectures, classes, and seminars on advanced automotive training. These classes not only show a technician the ins and outs on the latest systems, but also the t...

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No Pain, No Gain - - - - Pain, the body...

May 10 2013 08:00 PM | Gonzo in Gonzo's Tool Box

No Pain, No Gain Pain is a great motivator to seek medical attention. I should know… a few weeks ago I had a kidney stone crying to get out. OK, it wasn't the kidney stone tha...

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Never Enough Tools - - - - - Tools, tools, too...

May 03 2013 08:00 PM | Gonzo in Gonzo's Tool Box

Never Enough Tools Ah, tools… one of my favorite things. Tools are what separate us from the rest of the planet’s occupants. You know, we’ve all seen some primate on a natur...

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Who's The Boss - - - Lack of communicati...

April 26 2013 08:00 PM | Gonzo in Gonzo's Tool Box

Who's The Boss Running a business is similar to a marriage. It all starts with communication. Communicating with the shop employees, the front office, and the customers are all part of...

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Questions, Answers, and Questions - - Some p...

April 19 2013 08:00 PM | Gonzo in Gonzo's Tool Box

Questions, Answers, and Questions A question and answer discussion starts the minute this fella walks up to the service counter and asks, “You guys do electrical repair, right?” ...

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