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Any thoughts on ATI Workshops?

Need Business Help? Post Here! Today, 06:11 AM
I am in serious need of some help on the business side of running my shop. I have been a master technician for 18 years and can rebuild and diagnose most anything on most cars with my eyes closed. However that has NOT prepared me for the business side of running a shop. I am sure most of you have...
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Labor margin vs parts margin

Accounting, Profitability, & Payroll Yesterday, 06:31 PM
This has been brought up a couple times on this forum, and it is something I'd like to discuss. (As with my other thread, the numbers are chosen to simplify things and might not apply to all places)   As we all know (or should know), the "gold standard" for a profitable shop is 70% labour ma...
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I think I am finally done with phone shoppers

The Customer Experience Yesterday, 11:54 AM
I get all kinds of annoying phone calls all day long so maybe I am just a little bit extra agitated over this one particular phone call. Phone shopper calls up asks for our labor rate up front then asks about a particular repair (front window regulator 99 audi a4). Reluctantly I look up a price a...
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Autel MaxiSys and MaxiSys mini, thoughts?

Automotive Shop Tools & Equipment Yesterday, 11:43 AM
Just wondering if anyone on here has good experience with these units. We have manufacturer specific scan tools however we like to have a few general all purpose scanners available. We currently have the older Autel DS708 which is decent but rather slow. I also have a Launch GDS still in box bran...
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Hello from Lawrenceville GA

New Member's Area Yesterday, 11:43 AM
Heey Guys, Im Dave Markert and I own Markert Motor Works in north east Atlanta, Weve been in business for about 3 years and are looking to learn how to grow and revise our processes and business practices. We specialize in BMW's
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