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Can your employees really leave their problems at the door?

Joe’s Business Tip of the Week Today, 09:30 AM
Years back it was common to hear, "Leave your problems at the door." Essentially that meant that your home life and all its issues should not cross over to work.    The truth is, it's not possible to simply turn a switch and forget about what's happening at home. For example, what if a...
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Should I Share the Weekly Numbers with Employees?

Auto Repair Shop Help? Post Here! Today, 09:23 AM
We are staring an incentive plan to increase team work between the techs and the office, increase use of the Bolt On Tech system and increase employee pay.     We have a tech who seems to be dissatisfied lately.  A lot of moaning and groaning.  A lot of CYA diags.  He doe...
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struggling to increased aro

Auto Repair Shop Help? Post Here! Today, 09:09 AM
I am struggling to increase ARO. I have incentives in place for hours produced, let our techs help create the inspection check documents, hired someone to clean and organize the shop daily and assist techs as needed so the techs can be focused on work but cant seem to break out of the 230.00 ran...
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Service Writer pay for independent garage

Auto Repair Shop Help? Post Here! Today, 08:55 AM
We are hiring for a service writer and was wondering what pay plans are working and easy to maintain. I am currently with the ATI program and they are giving me a run around on this. We currently do 15,500 weekly.  Was wondering what they should make on this and how to figure it out. I don't...
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Do you use a Digital Inspection process?

General Automotive Discussion Yesterday, 08:45 PM
I didn't see a thread specifically naming/rating digital inspection applications.  Do you use a digital inspection process?  What is it called, and what has been your experience with it?  I'm shopping...  
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