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How to slow it down

General Automotive Discussion Today, 05:06 PM
Ok guys since I am on a posting roll, I need some feed back . Little history on my shop , opened by my father 1961, I started there in 1975 , great cliental . The problem I have got is I have out grown my shop. I have raised prices, culled some, turned it away, etc. I cannot get any relief. " I H...
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Bolt on Technology - # 6 on Fortune 5000 list!

General Automotive Discussion Today, 02:58 PM
Congratulations to Bolt on Technology -    Inc. magazine has ranked BOLT ON TECHNOLOGY— a leader in automotive software solutions — No. 646 on its 35th annual Inc. 5000, the ranking of the nation’s fastest-growing private companies.   Here is a link in A...
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Customer check in process ?

Auto Repair Shop Help? Post Here! Today, 02:54 PM
Hello, I'm looking to see what the different ways people are performing the customers check In. Using a check in sheet ? On your shop software ? Do you try upselling things as you check them in ? Just looking for different ideas thanks !
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Angary Customers

Auto Repair Shop Help? Post Here! Today, 12:13 PM
Need some advice on dealing with angary customers. I try to call the police as soon as things get out of control but it usually takes half an hour before they show up. It is really bad when another customer has to see this so I want to limit that. This is obviously for situations where we are in...
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It Finally Happened At My Shop Yesterday.

General Automotive Discussion Today, 10:10 AM
I get notification from Tire Rack about a customer that had dropped shipped a set of ires to my shop. I noticed the size and price they paid,I could tell they were inexpensive and closeout tires. Young lady come in , very nice, and says , do I have to pay to have tires mounted. I have been a TR i...
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